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Incident

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Field Type Description
id * string
scope * platform, project
title * string
summary string or null
severity * IncidentSeverity
status * IncidentStatus
source * alert, probe, detector, customer_report, agent, human
cell string or null
workspace_id string or null
project_id string or null
affected array of ResourceRef
opened_by Actor
assigned_agent string or null
customer_visible boolean
opened_at * string (date-time)
mitigated_at string (date-time) or null
resolved_at string (date-time) or null
postmortem_url string (uri) or null

* always present

{
"id": "inc_01jbx2m9k7q4r8t5v6w3y0z1pr",
"scope": "platform",
"title": "api will run out of memory in about 6 hours",
"summary": "string",
"severity": "sev1",
"status": "open",
"source": "alert",
"cell": "lon1-a",
"workspace_id": "string",
"project_id": "string",
"affected": [
{
"type": "service",
"id": "svc_01jbx2m9k7q4r8t5v6w3y0z1sv",
"name": "web",
"url": "/v1/projects/primecarers/services/web"
}
],
"opened_by": {
"type": "agent",
"id": "tok_01jbx2m9k7q4r8t5v6w3y0z1tk",
"display": "Stewart Webb via agent claude-code-on-stewart-laptop",
"via_agent": {
"id": "tok_01jbx2m9k7q4r8t5v6w3y0z1tk",
"name": "claude-code-on-stewart-laptop"
},
"on_behalf_of": {
"id": "usr_01jbx2m9k7q4r8t5v6w3y0z1us",
"display": "Stewart Webb"
}
},
"assigned_agent": "sentinel",
"customer_visible": false,
"opened_at": "2026-10-22T13:05:00Z",
"mitigated_at": "2026-10-22T13:05:00Z",
"resolved_at": "2026-10-22T13:05:00Z",
"postmortem_url": "https://guv.dev/"
}